Safeguarding our customers in the sale of Service Contracts.We want our customers to be given all the facts so that you can make an informed choice on your purchase. The following information acts as a guide on our contracts:

Why do I need to cover my appliance?

When you, as a customer, makes a purchase, whether major or minor, you put trust in the brands, retailer and manufacturing that goes into supplying this appliance. On occasion you may find that some or the purchases go faulty after a period of time. There are different factors that need to be considered:


- Economy

As the economy changes, do we know whether we will have the spare cash in three or five years to afford to repair or even replace the washing machine, cooker or the television. Imagine an Easter or Christmas without a cooker.

Does this Service Contract affect my legal rights?

The contents of the Service Contracts does not affect your legal rights, which include the right to a remedy for defective goods.

What if I have Household Insurance?

Some household Insurance policies offer Insurance for appliance but:

I have Multi-appliance and Credit Card Insurance

Some customers may have already purchased or been given cover that will extend to appliances in the home. Please keep in mind the following: